Welcome to BMI™ Pay. We are a leading provider of online IQ Tests, Personality Tests and Brain Training programs trusted by millions of individuals across the world daily.
If you are visiting this page because you have noticed a charge on your card or bank statement, you have most likely purchased or subscribed to one of our services below:
BMI™ Pro Suite
BMI™
Certified IQ Test
test-iq.org
BMI™
Personality Test
test-personality.org
Brainforce
Brain Training
mybrainforce.com
Below, you can conveniently look up your purchase, see exactly what the charge is for, cancel your subscription, or initiate a refund. Please begin by using one of the forms below to locate your order.
You can also find responses to common customer questions or contact our 24/7 dedicated support team for further assistance.
You can search for your charge using your email address, your order ID or your certificate serial number.
Your Order ID is a 7-digit number that can be found at the upper right corner of the Invoice you must have received from us after completing a purchase. It is also included in the subject of the email we have sent you with your Invoice. See the examples in the screenshots below.
Your Certificate serial number can be found found on the lower left side of your IQ Certificate like in the example below.
If searching with your email address, please make sure you have entered the email address you used to make the purchase. If your search does not return results, maybe you have used a different email address.
Still can’t find your order? Please contact our Customer Support Team at support@test-iq.org
BMIPAY.ORG is the merchant descriptor for BMI™ the leading digital platform for comprehensive cognitive assessments and brain training, trusted by millions of individuals across the world daily for assessing and enhancing their cognitive skills.
Our products include test-iq.org, test-personality.org and mybrainforce.com
If you are seeing a charge from BMIPAY.ORG on your statement, you have most likely purchased one of our digital products or subscribed to one of our services below:
test-iq.org
test-personality.org
mybrainforce.com
BMI™ Pro Suite
You can use one of the Order Lookup forms above to locate your order and get more detailed information about the charge.
You can use one of the Order Lookup forms above to locate your order and easily cancel your subscription by yourself.
Once you press the ‘cancel my subscription’ button, the subscription will be canceled instantly. You can rest assured that no further charges will be incurred from this point forward.
Alternatively, you can also contact our Customer Support Team at support@test-iq.org providing the following details.
Name
Order ID
Email Address (The one you used to place the order)
If the Free Trial period has passed, normally we can't offer a refund for the charge, but rest assured that you won’t be billed again after you cancel. However, if you believe your case has unique characteristics, please contact our Customer Support Team at support@test-iq.org and we will do our best to assist you with your refund request. We pride ourselves on exceptional customer care and will make every effort to resolve your issue.
You can contact our top-rated online 24/7 Customer Support Team at support@test-iq.org every day from Monday through Sunday.
We strive to address and resolve all inquiries within 24 hours. Our customer satisfaction rate is over 98%.
Please note that if you reach out to us on Sunday, due to increased volume we kindly ask for your patience as it may take up to 48 hours for us to respond.
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